One platform, many robots: our Robot Management System

A single robot in the lab is a prototype. A robot in a hotel corridor is a product, and it needs infrastructure behind it. That is why we have spent the last few months developing the Symbiosika Robot Management System.

Two layers: cloud and robot

The platform has two parts:

• The cloud layer: This is where all robots are managed, tasks are assigned, states are monitored and knowledge is maintained, such as a building's rooms, procedures and contacts.
• The robot layer: Each robot runs a lightweight counterpart that receives commands, reports its status and keeps working reliably even on a poor network.

The two layers are connected over an encrypted link. No robot has to be reachable from outside the customer's network.

Why this matters

For our customers, it means a robot is not installed once and then forgotten. New skills, updates and adjustments arrive remotely, and we see problems before they show up in daily operations.

For us, it means every new robot and every new site runs on the same platform. That is the foundation for going from the first deployment to many.